Contact
Cloud & Integration
We address at Dentsu Digital
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System Architecture Design
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IT Strategy Planning
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Business Process Redesign
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CDP Utilization
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CRM Implementation
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Cloud Migration Support
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Data Management
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Omnichannel
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Data Utilization
In many enterprises, IT systems implemented for specific functions have become siloed, creating significant barriers to seamless, cross-functional marketing.
Our service addresses this challenge by supporting the implementation of integrated IT infrastructure and data utilization strategies. By connecting fragmented information assets, we enable the delivery of optimal Customer Experiences (CX). We help architect the marketing systems necessary to execute your strategy including the modernization of CDPs, CRMs, eCommerce platforms, and CMS, as well as facilitating cloud migration.
We also possess an extensive track record in SaaS integration, support for D2C business launches, and the development of cloud integration platforms.
Our Strengths
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Delivering a Wide Range of Solutions for Quality Customer Experiences
We tailor solutions to your specific CX goals with unmatched flexibility. We orchestrate everything from single-tool implementations to the complex integration of multiple systems including CRM, CDP, and DXP, ensuring the infrastructure is perfectly aligned with the ideal customer experience.
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One-Stop Support from CX Strategy to Operations
We provide robust, one-stop support by designing both the system architecture and business architecture needed for superior customer experience. Our dual focus spans the entire lifecycle, from strategy formulation and system development to empowering your team for full operational independence.
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Proven Expertise Validated by Leading Solution Vendors
We earn high acclaim for our technical expertise from industry-leading solution vendors, both in Japan and globally. With prestigious certifications and top-tier partner awards from industry giants like Salesforce, Google Cloud, and Braze, we demonstrate our capacity to execute at the highest level.
Approaches to Problem Solving
Solutions
Dentsu Digital provides one-stop support not only for single solution implementation but also for multi-solution integration, as well as the design, construction, and operation of both system and business architectures.
Related Services
Dentsu Digital excels in nine service areas. We pursue essential marketing ROI that contributes to business growth and create innovative customer experiences by leveraging creativity.
