Global

Integrated solutions for global business across media, CXM, and creative

Dentsu Digital combines global strategy with practical localization to support global brands and their Japan entities, delivering multilingual digital marketing and locally tuned media operations.
We have led CX optimization for multiple international brands, helping clients establish competitive advantage in global markets.

We address at Dentsu Digital

#GlobalStrategy  #Localization Strategy  #GlobalMarketing  #CrossBorderMarketing  #lnBoundMarketing  #lnternationalNetwork  #GlobalDX  #GlobalCX  #GlobalPMO  #MultilingualSupport

Our Strengths

For global brands in Japan

Media planning and activation aligned to Japanese consumer insights, social media operations, website development, CRM, and omnichannel marketing.

For Japanese companies expanding globally

Go‑to‑market strategy, global website and D2C build/operations, plus global platform development and governance.

Merkle in Japan

Our Global team serves as dentsu’s Japan hub for Merkle, delivering data‑ and technology‑driven, people‑based marketing worldwide.

Dentsu Digital Global Center

Our Center of Excellence for International Business, based in Japan. DDGC brings together 150+ multilingual professionals to help global brands enter and grow in Japan and to support Japanese companies expanding worldwide—leveraging the Dentsu Group network to deliver integrated cross‑border solutions across media, CXM, data & technology, and creative.

Our Services and Products

Consulting & Business Operations

Adapt to changing customer expectations through transformation, governance, and execution.

 

Includes:

  • Go-to-market strategy
  • Global governance and platform standards
  • Project/program management, PMO
  • Stakeholder analysis; training for strategy/PM
  • Digital roadmap planning

Media Planning & Buying

Turning consumer intent into measurable outcomes with precision digital activation.

 

Includes:

  • Market and consumer insights
  • Data analytics; Bl dashboards and reporting
  • Media and advertising strategy
  • Media buying and optimization

Analytics & Insights

Turn data into decisions that drive performance.

 

Includes:

  • Market and consumer insights
  • Heuristic analysis and experimentation
  • Data analytics
  • Bl dashboards and reporting
  • CDP strategy and audience insights

Global Operations & Program Management

Run multilingual, multi-market programs at scale.

 

Includes:

  • Bilingual client relationship management
  • Social media operations
  • CMS and eCommerce operations
  • CRM and marketing automation operations
  • Digital production management; global PMO support

Experience Design and Loyalty

Design data-driven journeys, products, and content that improve conversion and loyalty.

 

Includes:

  • Customer/market insights; journey mapping
  • UX/UI design; concepting and prototyping
  • Digital strategy and content marketing
  • 0mnichannel, eCommerce and O2O
  • CRM and loyalty programs
  • Global Design Systems

Platforms & Engineering

Design, engineer, and run secure platforms that power modern customer experiences at scale.

 

Includes:

  • Solution architecture and technical direction
  • CMS/DXP and website development
  • eCommerce development
  • CDP design and implementation
  • System integration and DevOps
  • Al integration

Dentsu Digital Global Center

Our Center of Excellence for International Business, based in Japan. DDGC brings together 150+ multilingual professionals to help global brands enter and grow in Japan and to support Japanese companies expanding worldwide—leveraging the Dentsu Group network to deliver integrated cross‑border solutions across media, CXM, data & technology, and creative.

Global Network

dentsu

As part of the dentsu group, we collaborate seamlessly across the network to bring clients the right solutions from the best of all disciplines.
 

Merkle

The Merkle Japan office operates as Dentsu Digital in Japan to help companies expand their businesses globally by providing world-class creative and advanced marketing solutions.