On July 9, our CAIO (Chief AI Officer) and Executive Officer, Satoru Yamamoto, spoke at the session “Generative AI as the Fast-forward Button for CX Transformation: The Present and Future of Digital Marketing Utilization” during “CX Circle 2025 Tokyo,” an event hosted by Contentsquare.

“CX Circle 2025 Tokyo” is a major event focused on customer experience, providing comprehensive access to the latest strategies, case studies, and technologies in CX.

About “CX Circle 2025 Tokyo”

At the session “Generative AI as the Fast-forward Button for CX Transformation: The Present and Future of Digital Marketing Utilization,” Yamamoto was joined by Ryuji Noguchi, CEO of AIX partner Co., Ltd., and Mikoto Kato, Vice President, CMO Kyndryl Japan. They discussed trends in generative AI technology, specific examples of how leading companies are deploying it in digital marketing, and the future possibilities for generative AI in this field. They also offered predictions and insights, based on their own expertise, about how these changes will impact the work of marketers going forward.